By submitting the order form, you are confirming ur order. This also means you have read and agreed to abide to the Terms and Conditions. All queries should be directed to my email bossanovashop@yahoo.com
♥ I reserve the right to amend the T&Cs at any point of time.
♥ I reserve the rights to cancel the order. Full refund!
♥ I don't provide post-purchase service. Item should be in the condition as stated in the details at the point when buyer received it. Thus, complaints about the bad quality of item sold will not be entertained. However, I'll check and assure that the item is of perfect condition before I mail them out. Therefore, any stains/defects during the mailing process will not be entertained
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PRODUCTS
♥ Goods sold are neither refundable nor exchangeable.
♥ Quality is assured from supplier/manufacturer.
♥ IMPORTANT!! I’m NOT responsible for any discomfort when wearing/using any of the products, incorrect sizes/degree/color of the item (when you provide me wrong information).
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ORDER CONFIRMATION
♥ I can assure that I will acknowledge your orders once I received your payment. Hence, please re-send your order if I’m not replying you within 3-days. Your email could be lost in somewhere.
♥ Please add my email address to your contact list or address book to prevent my email landed into your Junk mail.
♥ Customers will only be informed whether the product which they have ordered are available or unavailable.
♥ Please note that at this stage, no cancellation of order is permitted. If you insist on canceling your order, no refund will be given.
♥ Strictly no changes of order after the stated deadline.
♥ Strictly no cancellation of orders
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PRICE & PAYMENT
♥ All prices are fixed.
♥ All confirm orders without payment will not be accepted.
♥ I reserve the right to make any changes to the prices at any point of time
♥ Payment can be made through:-
Bank Transfer:-
Alliance
Standard Chartered
CIMB
RHB
Account No.: (Will be provided only after order confirm)
*** After completing your payment, please notify me with the transaction number and the date/time of transaction. Thanks in advance!***
Credit Card / Paypal
An invoice generated by PayPal will be emailed to you. Fill in details and the transaction will be processed by PayPal.
*Credit card payment will incur an additional 4% charge (by PayPal)
You do not need a Paypal account. Paypal will forward the payment request to your email.
**NOTE: We acknowledge order upon payment received or cheque cleared!
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DELIVERY
♥ All prices stated are not included delivery charges.
♥ Delivery lead time 7 working days after payment made.
♥ (Sorry!) Items will be distributed by Pos Laju only or COD in certain places which to my convenient only.
♥ All products will be sent in a wrapped envelope.
♥ My responsibility ends when I sent your item out. I'm not liable for any lost or damaged items during postal transit, regardless via normal or registered mail.
Estimates Delivery Charges
Peninsular Malaysia♥ Small Bags --> RM10
♥ Medium Bags --> RM15
♥ Large Bags --> RM20
East Malaysia
♥ Small Bags --> RM15
♥ Medium Bags --> RM25
International
Pls ask for a quote using the Q&A form
Cash On Delivery (COD)
♥ Old Klang Road
♥ Mid Valley / The Gardens
♥ Bukit Bintang
♥ Pavilion
♥ Cyberjaya (Weekdays only)
REFUND POLICY
I believe I have stated very clearly upfront on calculation and I really find it a hassle to refund, I wish all the deals to be hassle free for me so hope all of you can cooperate :) Anyhow, if there's needs for refund occur, only upon mutual agreement, send me a refund email and I shall get back to you ASAP.
